Print this page

Question

Displayed information (for troubleshooting)

The information listed in the chart below is displayed to show the status of the CD, USB memory, XM Radio, Sirius Radio, iPod, CD changer or Bluetooth, etc. Refer to the chart for details of the appropriate remedial action to be taken.

InformationExplanation and remedial action
INFO 1CD CHANGER SHUTTER IS OPENClose the shutter.
INFO 2NO DISC IN THE MAGAZINEThere is no disc in the magazine or player. Load a disc into the magazine. (Load a music disc.)
INFO 3DISC IS DIRTY OR DAMAGEDThe loaded disc is dirty or upside down. Check its orientation and whether it is clean.
INFO 5CD PLAYER AND CD CHANGER MECHANICAL FAILURE IS OCCURRING
  • The CD player and CD changer are inoperative for some reason. Go through the magazine removal procedure.

  • If the magazine fails to eject, have your dealer fix the problem.

  • For the CD player, hold down the [ (EJECT)] button for more than five seconds. If no response, contact your dealer.

INFO 6INTERNAL TEMPERATURE OF CD PLAYER AND CD CHANGER IS HIGH (PICKUP UNIT PROTECTION)
  • The temperature in the CD player and CD changer is too high for operation. Wait till they cool down.

  • Resume playback after the “High temperature sensed and CD stopped" display disappears. If the CD still cannot be played, have your dealer fix the problem.

LOADThe CD changer is in the process of verifying the presence of CDs after a magazine has been inserted into the CD changer.
FILE ERRNO VALID FILE IN CD-R OR USB MEMORYConfirm the file.
NO SUPPORT DEVICEUSB MEMORY IS NOT SUPPORTED FORMATConfirm the USB memory standards.
USB ERRPROBLEM WITH DATA TRANSMISSIONConfirm the USB memory connection.
SPS CH OFFNO SUB CHANNEL (SPS) PROGRAM IS BROADCASTED.Select the station that is broadcasting the desired sub channel (SPS) program.
LINKINGHD RADIO SIGNAL RECEIVING ERRORMove to a place where a good signal can be received.
FailedFAILED TO TRANSFER TAG INFORMATION TO iPodRetry to connect the iPod.
CHECK ANTENNAXM ANTENNA IS DISCONNECTEDConnect the XM antenna.
NO SIGNALXM Satellite RADIO SIGNAL RECEPTION FAILUREMove to a place where a good signal can be received.
OFF AIRNO BROADCASTING ON SELECTED CHANNELSelect another channel.
CH UNAUTHORIZEDUNRECEIVABLE CHANNEL OR NO AVAILABLE CHANNEL IN SELECTED CATEGORYSelect another channel.
INVALID CHANNELNO RECEIVABLE CHANNELSelect another channel.
ANTENNA ERRORSirius ANTENNA IS DISCONNECTEDConnect the Sirius antenna.
CALL 888-539-SIRIUSNO SUBSCRIPTION TO THE SELECTED CHANNELSubscribe to Sirius to receive Sirius Satellite radio services.
ACQUIRING SIGNALSirius Satellite RADIO SIGNAL RECEPTION FAILUREMove to a place where a good signal can be received.
NO iPodiPod IS NOT CONNECTEDMake sure the iPod is connected correctly.
AUTH ERRORAuthentication errorCheck the iPod software.
READING...iPod IS TRANSMITTING DATAWait until the message disappears before operating.
NO DATAUSB:
USB CONTAINS NO DATA (MP3/WMA) TO BE READHD
Radio:
TAG INFORMATION CANNOT BE USED
iPod:
NO MUSIC FILES STORED IN iPod
USB:
Check the USB data.
HD Radio:
Check whether the tag indicator is displayed on the display.
iPod:
Check the files stored in the iPod.
ERROR1iPod STOPS TRANSMITTING DATA FOR SOME REASONCheck the iPod connection.
ERROR2iPod SOFTWARE NOT SUPPORTEDCheck the iPod software.
OUTGOING ERRORTRANSMISSION IS IMPOSSIBLECheck whether the cell phone is connected and confirm the condition of the cell phone.
FAILEDCONNECTION ERROR/ERRORWhen registering:
Check whether the cell phone is Bluetooth compatible.
When connecting:
Check whether the cell phone has been registered in the main unit.
MEMORY FULLNO MEMORY SPACEDelete the phonebook data of the main unit, and then perform the registration again.