Owners Manuals can be located on the top menu which is a few clicks back from the screen you are viewing. On the top menu, select 'Support' and then click 'Download Manuals'. Here you will be able to download all AVN manuals in the pdf format, or view them online. http://www.eclipse-web.com/au/download/manual/index.html
The screen is too bright at night. Can it be changed ?
Please press and hold the "AUDIO" button (physical Button) for 1 second or longer. You will see a picture for screen adjustment and setting. You can change screen brightness by using this screen. (See page 18 of the Owner's Manual).
My unit will not operate and screen only indicates enter disc.
ESN activated, requires your selected security disc. Please insert your secuity disc to unlock the unit. If security disc is lost or forgotten you will need to contact the point of purchase or phone 1800 211 411 for enquiry or assistance.
How do I update the maps on the AVN827GA ?
The maps for the AVN827GA are updated via SD card only. Please check the FAQ section as more information will be released when available or call 1800 211 411 for enquiry or assistance.
How can I confirm if the AVN827GA is receiving GPS signals ?
There is a moving arrow in the centre of the screen and it represents your position on the map. If this arrow is blue, it means the unit is receiving GPS signals. If it becomes clear, GPS signals are weak. In this case, you may be in a tunnel, or surrounded by many tall buildings or a poor GPS area.
If I set a navigation destination point when still in my garage, the distance reading is not given. Anything wrong with my navigation system ?
Nothing is wrong. The distance reading to your destination will be displayed when your vehicle comes to a registered road/street or motorway.
Can I make any adjustments / selection to the navigation maps when the vehicle is in forward motion?
No safety mode is activated.
Can I see the navigation maps when using the Picture Function on an SD card?
No. The navigation mode becomes functional only with the original SD card.
Can I make a back-up copy of the original SD card ?
No, it is not possible to make a back-up copy on an SD card because of a copyright protection reason.
When I want to change SD cards, do I have to follow some steps or can I just go ahead and eject what's loaded and put in another one?
Similar to when you remove a USB flash drive from your PC, there are some steps to follow to protect the data contents (of the SD card) from damaging. Please see Page 25 of the Owner's Manual for the instructions.
Is TMC or traffic information available anywhere and anytime wherever I drive ?
The TMC signals are carried through the regular FM broadcast signal. And not all broadcast stations may be equipped with the TMC system. So, if there's no FM stations receivable or depending on where you drive, there may be no TMC information available. When TMC signals are received, the unit's screen show the icon with cars in it.
My partner's phone can pair up with the AVN827GA, but mine can't. Is my Bluetooth phone not compatible ?
Can I use my portable Bluetooth audio player with the AVN827GA ?
Please check compatibility in Owner's Manual (Page 260). The basic requirements such as "Bluetooth specification Version" and "Profile" version are specified.
Paring your Phone, Transferring the Phonebook & adding a Speed Dial
If I want to use a USB flash drive for music playback, is there any caution or format requirement I need to observe?
Yes, there are some things that need to be checked with regards to the compatibility of a USB, playable file types, and bit rates, etc. More information is given in Pages 201-208 of the Owner's Manual.
If my USB flash drive contains hundreds of music, will it take a long time to start playing back music ?
The unit may take some time to scan and read the file tag information. The larger the number of music files, the longer in waiting time it may be. If there are many different types of files stored in the USB, the scanning process may take a longer time. To shorten scan time, it is recommended to store only music files and minimise the number of folders.
How can I connect my iPod® to the unit ?
Please check the compatibility of your iPod® in Page 250 of the Owner's Manual. If compatible, please purchase an optional iPod cable ( Part No. IPC-709 / IPC-111) and then follow the instructions given in the Owner's Manual.
Sometimes the iPod® connected to the unit does not turn on quickly. Is there any reason for that ?
Your iPod® will automatically charge when the ignition is turned to "ACC" or "ON". However, if the remaining power in the iPod's battery happens to be too low, it may take a longer time to turn itself on. Please be sure to always charge it to an optimum level.
Music tends to sound distorted when I play my iPod® on the unit. How can I reduce the distortion?
If you customise the Equaliser setting of your iPod®, the sound output may be distorted. Please try with the default Equalisation setting.
What can I operate with the "Voice Control" System and are there any instructions I should follow to use it properly ?
You can operate many features of navigation and audio modes by saying voice commands. There are basic requirements that the user should follow and they include, pronouncing voice commands articulately and loud enough, and saying them after a beep tone. Please see Page 274 and onward of the Owner's Manual for the instructions.
I'm using Voice Control often, but today, it does not accept any of my voice commands. Did I do anything wrong ?
The Voice Control button needs to be pressed after pressing the "I agree" icon of the navigation mode. If you reverse this sequence, you will have to reset by turning the ignition off/ on and then press the "I agree" button first. Then press the "Voice Control" button.
Where can I find the Owner's Manual ?
Owners Manuals can be located on the top menu which is a few clicks back from the screen you are viewing. On the top menu, select 'Support' and then click 'Download Manuals'. Here you will be able to download all AVN manuals in the pdf format, or view them online.
