Frequently Asked Questions

Display

QHow can I set (adjust) the PND clock/time?
APlease select [Change preferences] ⇒[Set clock] on Menu, and set the time.
QThe PND screen won't change to the night screen when it is supposed to. Why?
APlease check with the PND if its setting of "Turn day-time mode screen" is set to "ON". By setting it to ON, the screen changes to the brightness mode. Please also check if the illumination signal line of the vehicle is hooked up to AVN4400, and check the status of 'Link night view to headlight' setting. If not connected or status is set off, the display won't turn brightness down. Please check your owner’s manual for more details.
QHow can I tilt the front panel (screen)?
APlease press and hold the [EJECT/TILT] bottom.
QHow can I check the remaining battery level of PND?
APlease press the right-bottom on MAP screen, and check the battery capacity level.
QHow can I get the PND screen back active again (showing picture) from the "Screen off" mode?
APlease press [SCREEN AV/NAVI] button.
QHow can I make adjustment on picture quality during a playback of a DVD movie?
AWhen a DVD movie is showing onscreen, press and hold the CTRL button a little longer than usual and the screen will show picture quality control buttons such as Brightness, Contrast, Tint, Color. (NOTE: "Tint" adjustment is only possible on NTSC video.)

Media

QNot all my CD-R or CD-RW discs will play back on the AVN4400. Could you explain why?
APlease make sure that you are using a CD-R/RW which has been recorded and processed "Session Closed"
("finalized").
Please do not use any discs that are burned with "packet write".
QI tried to use some DVD-R/RW discs on AVN4400 system,
but they wouldn't play back.
Could you explain why?
AWhen using a DVD-R/+R/RW disc, note that only discs recorded in the video mode can be played. Discs recorded in the VR mode and audio mode cannot playback. Please also note that the Region Code of the DVD must match that of your country's or be "Region Free! for the disc to play back on the system. If not matched, playback is not possible.
QWon't play some CDs. Or sound skips sporadically during playback on other CDs.
APlease check that no paper labels are attached to the CD disc. This can sometime cause skipping or no playback, or even damage the internal mechanism. Please also note that the CD system can't play copy-control music CDs either.
QI have some “CD singles" discs (8 centimeters in diameter). Will the Follow Me system accept those discs and play back?
AYes, you can use your single CD discs like other regular CDs. Please use it as is without attaching any ring adaptor to it for an adaptor will most likely get caught up in the mechanism and may damage the playback system.
QIs it OK if I put a sticker or label on my CD-R or CD-RW discs and play them back?
APlease do not attach any label or sticker to your CD discs as discs may become thicker than usual. No matter if the disc is even slightly thicker, it will most likely get caught up in the mechanism and can damage the playback system.

Audio

QHow can I change and select FM/AM frequencies?
APlease press the [SRC] button to display "FM" or "AM" on the sub-display of AVN. You can change fequencies by pressing Up/Down/Right/Left buttons of [BAND].
QHow can I turn off the audio mode?
APlease press and hold the [SRC] button a little longer than usual.
QDuring playback of video on my iPod, how can I fast-forward or rewind the video?
APlease press the Left and Right of BAND button.

Bluetooth

QIs AVN4400 system equipped with Bluetooth audio feature?
ABluetooth audio feature is not provided, but you can use a Bluetooth hands-free phone with this system.
QCan I pair up only one mobile phone (Bluetooth-capable) with the PND?
AUp to 5 phones can be paired up.

Navigation

QWhen the PND is docked to the head unit and car is running, can I shut off power to the PND?
ACannot shut off PND power alone while it's docked to the head unit. If PND is removed and hand-held, you can turn it off by pressing its PWR button. There's another "Power Off" method. By using the Power Saving Preference screen of PND, you can set PND in a mode to shut itself off at undocking. In addtion, you can turn off PND and Audio Head unit by pressing the [SRC] button for a few seconds while docking.
QCan this navigation work on the dead-reckoning system as well?
AYes, it has the dead-reckoning system. But it can work on while docked to head unit with vehicle speed-pulse.
QCan I check GPS reception condition(signal strength) on this system?
AYes. GPS signal strength levels are shown the right-bottom on screen.
QThe car position being displayed on the PND screen is incorrect and slightly different from the true current position. Why?
AThis can occur when a vehicle enters a tunnel or multilevel parking structure because the GPS signal cannot penetrate such areas.
QWhen installing AVN4400 system, do I have to hook up the navigation's SPD wire to a speed-pulse source line of the car?
AYes, your navigation system works on both the GPS and Dead-reckoning methods. Dead-reckoning requires an SPD pulse from the car. Without an SPD pulse, Dead-reckoning won't work and thus car positioning accuracy will slightly suffer when compared to use with an SPD pulse.

Accessories

QCan I play back my iPod® by connecting it to AVN4400 system?
AYes. However, there are some exceptions. Certain iPod models may not be compatible or operational. Please check iPod compatibility list at http://www.eclipseweb.com/au/ipodcompatibility/index.html. Also, please note that you need to get the appropriate cable ("iPC-409") to connect your iPod with AVN4400.
QCan I hook up any back-eye camera to the AVN system to view when backing up?
AOnly a designated ECLIPSE brand camera can be used.
QCan I connect an external music/video device to AVN4400 system?
AYes, you can connect an iPod® player, audio portable player etc. to the AUX, VTR, etc. inputs.
QThe "Music Find" feature doesn't work on the iPod mode.
AThe "Music Find" feature supports music data with title in English(alphabet) only. Other languages are not supported. Please avoid any special characters.
QIf I buy and install a cradle(*) in another car of mine and put the PND on it, can I connect and use my iPod for playback? (* TomTom accessory)
AIf the PND is off the audio head unit, your iPod can't be operational. Your iPod can work only when the PND is docked to the head unit.
QPlugged my iPod in the USB slot of the unit but can't get it to work.
AThe USB slot can't get your iPod® to work. Please use the cable "iPC-409" to connect and operate the iPod®.

Others

QHow can I replace the built-in lithium battery if it really becomes dead and un-rechargeable?
AThe PND is a delicate and complicated structure. Batteries need to be replaced by our technical specialists.
QI understand that by using a USB memory stick I can playback MP3 music. Can a USB stick also upload other data such as photos, motion pictures, and maps to the PND?
AThe system can play back MP3 music only.
QIf the PND is docked to the audio head unit, will the PND start recharging its battery automatically?
AYes. Recharging starts automatically when PND is docked to the audio head unit. Please also note that if temperature of PND gets very warm, recharging may sometime stops automatically in order to protect the built-in battery. This, however, is normal and recharging resumes again when PND gets less warm.

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